Compensation &
Total Rewards Consultants
Now in our 25th year

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Phone: 310-471-4865
Email: sz@schuster-zingheim.com

SZA Consultants

Patricia K. Zingheim, Partner 

Pat founded Schuster-Zingheim and Associates, Inc. with Jay Schuster in 1985. She advises a wide range of companies on total pay and other rewards. Pat received WorldatWork’s 2006 Keystone Award, the Association’s highest honor, for her contributions to the total rewards profession’s body of knowledge. With Jay, she joins only 17 previous recipients in earning this honor. A recognized expert on the role of pay in accelerating company growth and bottom-line performance, she is coauthor of High Performance Pay: Fast Forward to Business Success (WorldatWork, 2007), Pay People Right! Breakthrough Strategies to Create Great Companies (Jossey-Bass, 2000) and The New Pay: Linking Employee and Organizational Performance (Jossey-Bass, 1996) acknowledged as a keystone work in linking pay with organizational effectiveness. Pat has written numerous articles for business and professional journals and magazines as well as book chapters. She speaks throughout the world on how companies can best align rewards with their business goals. Pat is frequently quoted in management literature, including such publications as Fortune, Wall Street Journal, Across the Board, Working Woman, and Harvard Management Update. Pat has appeared on CNBC, CNNfn, NBC, and other business talk shows. She was named in The Guru Guide: The Best Ideas of the Top Management Thinkers as a motivation and pay guru. She earned her M.A. and Ph.D. from Ohio State University and A.B. from the University of Michigan.

Jay. R. Schuster, Partner 

Jay founded Schuster-Zingheim and Associates, Inc. with Patricia Zingheim in 1985. He advises companies on aligning pay and rewards with business strategy. Jay joins only 17 prior recipients and Pat in receiving WorldatWork’s 2006 Keystone Award, the Association’s highest honor, for his contributions to the total rewards profession’s body of knowledge. A recognized leader in the move to new pay, he has introduced many groundbreaking pay and reward innovations. His clients include global companies that have successfully aligned rewards with their business. He is coauthor of High Performance Pay: Fast Forward to Business Success (WorldatWork, 2007), Pay People Right! Breakthrough Strategies to Create Great Companies (Jossey-Bass, 2000), The New Pay: Linking Employee and Organizational Performance (Jossey-Bass, 1996), and two other books plus articles in numerous business, professional, and academic journals and magazines. He speaks frequently at management and leadership seminars and conferences, addressing how companies, people, and rewards interact to add value to a business. In addition to being frequently quoted in the press, Jay has appeared on CNBC, CNNfn, CBS, and other business talk shows. He was named in The Guru Guide: The Best Ideas of the Top Management Thinkers as a motivation and pay guru. He received his Ph.D. from the University of Southern California and B.B.A. and M.A. from the University of Minnesota.

O. Delene Smith, Principal 

Delene is a recognized expert in the application and design of small computer applications to the areas of pay and organizational performance. She consults with many clients in the areas of competitive compensation analysis, salary administration, broadbanding, market-based pay systems, and computer-based pay management systems. Delene is a specialist in the analysis of large compensation databases and has managed one of the largest surveys of compensation practices in the insurance industry. She is the primary architect of the development of a wide range of computer-based products that focus on the application of the external market to determine competitive total cash compensation. She has published articles on computer applications in human resources. Delene earned her BS from Columbia University.